FAQs
FAQ
What in the world is a Spinner?
A fidget spinner simply put is a toy that one uses to fidget with. Some people click pens, some people play with coins or fumble with things in their pockets. Fidget spinners are designed to give us "fidgeters" something to do with our hands that is satisfying. But, a fidget spinner doesn't just have to spin, it can look good while its spinning. That's where M3 Metal Creations comes in!
Why are your Spinners so expensive?
Some fidget spinners are more expensive than others for several reasons. The number one reason some are more expensive is because of materials and the time they take to machine. Using a CNC machine is very expensive. It also requires many hours to design a fidget spinner and program a CNC machine. Material costs can also be very expensive. For instance many of my parts are made from hard metals like stainless steel or titanium. These metals erode tools much quicker which leads to higher prices. I also use the best bearings in the industry and to be frank... they just aren't cheap. But I promise you won't be disappointed.
Do you accept returns?
Thats a great question. I want you to be happy with your purchase. You should never be disappointed with one of my products. However, I understand that I cannot be perfect all the time and accidents do happen. If you would like to return your fidget spinner because of a defect I ask that you contact me within 7 days. Unfortunately, some people have taken advantage of my return policy before and while I want to protect your hard earned money, I need to protect mine as well. That being said I doubt you will need to rely on my return policy but if you do I will try my best to make you happy.
Can I cancel my pre-order?
Yes, but only for 48 hours from the time of your pre-order purchase! Because my business is run on tight margins I provide several expensive products on a limited pre-order basis. It is important that before you decide to participate in one of my pre-orders that you are sure you can afford to do so. After 48 hours I have a strict no cancelation period. This is because after 48 hours I have already begun to purchase all of the necessary materials to make the products that were pre-ordered. If you receive a pre-order product and you feel it is defective, I ask to send a video and pictures of the defect. It is at my soul discretion whether or not I believe the product to be defective.
What is the difference between R188 and 608 bearings?
When fidget spinners were first becoming popular most new makers started out with 608 bearings. The 608 bearing is normal found in skateboard wheels or roller blade wheels. They are great bearings but as time moved on makers realized that the R188 bearing is far superior. R188 bearings are a half inch in diameter and are extremely popular in the Yo Yo community. They spin for much longer periods of time and are smoother and quieter than 608 bearings.
What is a bearing lock system?
A bearing lock system is an integral threaded system inside of a fidget spinner which allows the bearing to float inside of the fidget spinner in order to reduce friction and allow for longer spin times. More importantly this means the bearings are no longer held in by an adhesive or pressure and allows the user to easily replace the bearings with a new set or upgrade to a better bearing at any time. All of my spinners use this lock system.
(All orders are custom made and good things take time. Please be patient with me as I am a one man shop. If you ever have any questions do not hesitate to ask!)